How to Set Up Contact Manager Alerts in WHM
WHM Tutorials
How to Set Up Contact Manager Alerts in WHM?
The Contact Manager in WHM lets you configure automatic email alerts for important server and account events — so you are notified before problems become outages.
Access Contact Manager
- Login to WHM.
- Go to Server Configuration → Contact Manager.
Configure Alert Notifications
- Enter your contact email address at the top of the page.
- Choose which events trigger an email alert. Recommended alerts to enable:
- Disk usage warning – Alert when disk usage exceeds a threshold (e.g., 80%)
- Bandwidth usage warning – Alert when bandwidth nears the limit
- Account suspension – Notify when an account is automatically suspended
- Failed services – Alert if Apache, MySQL, or other services fail
- SSL certificate expiry – Alert before an SSL certificate expires
- Security events – Alerts from cPHulk and ModSecurity
- Click Save.
You will now receive email alerts automatically when these events occur — giving you time to act before clients notice any problems.
Recommended Alert Thresholds
| Resource | Alert At | Critical At |
|---|---|---|
| Disk Usage | 75% | 90% |
| Bandwidth | 80% | 95% |
| Memory Usage | 80% | 95% |
| Load Average | 5 | 10 |
Tip: Add both your personal email and a team inbox (e.g., alerts@yourdomain.com) to ensure notifications are not missed if one email account has issues.
If you continue to face issues, please open a create a request.